Which one of the following provides a remote Help Desk for AV system management and resource control?

GlobalViewer Enterprise is the correct choice because it is specifically designed to provide comprehensive remote management and monitoring capabilities for audio-visual systems. This platform allows users to manage AV resources across various locations, enabling streamlined operations and efficient troubleshooting from a centralized interface.

One of the key features of GlobalViewer Enterprise is its ability to leverage real-time data and analytics, allowing AV managers to have detailed insights into system performance and resource utilization. This capability enhances operational efficiency as issues can be identified and resolved remotely without the need for physical site visits.

In contrast, the other options focus on different aspects of AV system management. For instance, AV Viewer provides basic monitoring capabilities but lacks the extensive resource control offered by GlobalViewer Enterprise. GlobalViewer provides some management features but does not match the full scope of capabilities that GlobalViewer Enterprise offers. Remote Manager, while helpful for specific tasks, does not encompass the broader management capabilities necessary for comprehensive AV system oversight.